Frequently asked questions

Last updated: July 2026

How do I book an activity?

Choose the tour you like, select the date and number of people in the calendar, fill in your details and complete the payment (in full or a deposit, depending on the activity).

Can I pay just a deposit?

It depends on the tour: some let you pay a deposit now and the rest on the day of the activity, others require full payment in advance. This is clearly shown on each tour's page.

Can I cancel or change my booking?

From the link you receive by email when you book (or from your account if you registered) you can view your booking and cancel it. To change the date or the number of people, write to us and we will take care of it. Cancellations made more than 24 hours in advance get the deposit refunded in full; with less than 24 hours' notice, the deposit is non-refundable.

What happens if the weather is bad?

If the activity is cancelled due to adverse weather conditions, we will offer you an alternative date or a full refund.

Does Go Bananas Tours run the activities directly?

We work with duly authorised local tour operators. We let you know during booking or in the confirmation.

Do I need to print my booking voucher?

No, it's not necessary; just show the confirmation email or your booking on your phone.